costumbres europeas en los negocios

Here is an interesting podcast about business customs in Europe:
http://www.ricksteves.com/radio/radio_menu.htm

Saturday, June 2: European Business Customs

Rick explores how some of the little things travelers do, or neglect to do, affect the way Americans are perceived in Europe. Author Mary Murray Bosrock, a specialist in intercultural communication and behavior, joins Rick to examine what's considered appropriate behavior when conducting business in Europe, how formal travelers should be in different cultures, and which cheek to kiss (and when).

Please remember that these comments tend to be about northern Europe, but the generalizations are applicable to Mediterranean Europe as well.